Ensure when setting up Services that you have setup ‘Next Scheduled Services’ within your existing service (see Services), without these being setup you will not be able to issue service reminders.
Tick to automate reminders by email.
Tick to enable automatic reminders to be sent via SMS.
choose the number of days prior to the service due date in which you would like to send out your reminder.
You can alter the text that is sent in the service reminders by clicking on each template.
Template for service reminders sent by post.
Template for service reminders sent by SMS.
Template for service reminders sent by email.